General
Do you have any before & after photos?
Yes! Customers and affiliates often send us before & after photos that show the amazing results they've achieved with our products. Click here to see customer before & afters, and feel free to send us your amazing results at support@iridelle.com
Remember: results may vary - so we offer a 60 Day free trial period to return your purchase if you're not thrilled with the results you're seeing.
Do you offer any guarantees?
At Iridelle, we deeply care about ensuring every customer is satisfied with their results. That’s why we offer a 60-day, money-back, no-questions-asked guarantee alongside free shipping on all returns. Please click here to learn more about our return policy. If you have any questions about your purchase, please reach out to our Customer Service team or email us at support@iridelle.com and we will be happy to assist.
Are Iridelle devices travel-friendly?
Yes! Our devices can be carried onto airplanes in your personal bag. Do NOT store them in your checked luggage, as their lithium ion batteries are prohibited in checked baggage.
What are the benefits of Iridelle's technologies?
IRIDELLE combines six targeted light modes in one compact, reusable device, giving you a simple way to address different skin goals without needing multiple products.
Blue + Red light are particularly suited to blemish-prone skin, while Red + Near-Infrared light are widely studied for skin rejuvenation, helping support smoother, firmer and more radiant-looking skin. Amber light has also been studied in relation to pigmentation and skin rejuvenation.
Most importantly, IRIDELLE was designed to target individual blemishes directly — giving you a reusable alternative to disposable pimple patches. Its small, portable design lets you focus light exactly where you need it, while keeping light therapy simple, convenient and more accessible for everyday skincare.
One device. Six light modes. Targeted care, whenever your skin needs it.
Results
When will i see results?
The Iridelle Luma device combines blue and red LED light therapies to address acne concerns. While results vary, many users observe noticeable changes within a few sessions. Others may need consistent use over several weeks. As with any skincare treatment, consistent use is key.
Changes can seem less noticeable on a daily basis, so we highly recommend taking before and after photos for comparison. We love to see your results!
What type of results can i see?
This FDA-cleared spot treatment device harnesses the power of both Red Light Therapy and Blue Light Therapy to visibly treat acne and breakouts, while speeding up the healing of inflamed skin.
The Iridelle Luma is a Class II medical device with a specialized pre-programmed five-minute treatment session featuring a combination of Red and Blue Light Therapy. Together, they’re shown to fight acne, reduce sebum production and inflammation, brighten post-acne hyperpigmentation, and prevent future breakouts.
Most users see improvements in pimples and whiteheads after 2-3 uses, and 90% improvement in acne in nine light therapy sessions. As for long-term use, you can expect a significant reduction in the number of acne lesions and inflammatory lesions. Everyone’s skin is unique, so results may vary. We also recommend supplementing your routine with a cleanser and moisturizer that are compatible with your skin type.
Shipping
Do you offer free shipping?
Absolutely! We offer free Standard shipping! For some countries, different shipping rates and speeds may apply.
How quickly do you ship?
We ship Monday through Friday, excluding holidays. Most orders are shipped within 1-2 days, but we aim to ship orders within 1 business day.
Returns & Warranty
How does your 1-year warranty work?
For all devices, we offer a 1-year limited warranty from the date of your original purchase. If your device does not work properly due to a manufacturer's defect, we will replace it free of charge within that 1-year timeframe.
This warranty does not cover devices damaged by:
- Accident, misuse, abuse, or alteration.
- Theft or loss.
- Use with unauthorized accessories or use other than as instructed.
- Connecting to incorrect current and voltage.
- Service or repair by unauthorized persons.
This warranty extends only to the original retail purchase, original retail purchase date, with original proof of purchase. The warranty is not transferrable through receipt as part of a promotional event, private sale or sale from an unauthorized retailer or reseller. Warranty replacements are processed after returned defective items are received.
This warranty only extends if the device is used in conjunction with authorized device accessories (such as charging cable).
Iridelle will not be responsible for any incidental, special or consequential damages resulting from the use of this device. All implied warranties, including but not limited to implied warranties of fitness and merchantability are limited in duration to one year from date of original purchase.
Contraindications
Important information
Iridelle Luma should not be used by:
- Someone with active cancer or cancerous lesions.
- Someone who suffers from disorders that involve photosensitivity.
- Someone receiving photosensitizing medications.
- Someone who suffers from light-induced headaches.
- Someone with any skin condition, apart from mild-to-moderate acne.
- Someone with Fitzpatrick Skin Types V and VI.
- Someone with a known allergic reaction to plastics.
- Someone suffering from a sunburn within the past two weeks.
If you have any medical concerns, medical illness, medical conditions such as epilepsy or seizures, or recent surgery please consult your doctor before using the device.
Iridelle Luma should only be used over normal, healthy, intact skin. The device should not be applied over, or in proximity to cancerous lesions, or applied over swollen, infected, or inflamed areas or skin eruptions (e.g., phlebitis, thrombophlebitis, broken capillaries, varicose veins, etc.) or areas of the skin that lack normal sensation. Patch test the device on your skin before using.
If you have a fever, acute inflammation, a severe circulatory disorder, light sensitivity, anesthetic, or desensitized areas, consult your health professional before use.
Keep out of reach of children.
Adverse Reactions
If you experience any adverse reaction, such as discomfort, skin discoloration, skin irritation or other concerns, stop using the device immediately and consult your health professional.
Very Important
This device is FDA-cleared and intended for the treatment of mild to moderate acne. Any harmful consequence resulting from misuse, or application to other body areas, connection to improper voltage sources, or any other improper applications is neither the responsibility of Iridelle nor its affiliates.
Other
Do you offer wholesale?
Thank you so much for your interest in partnering with Iridelle. We’re revising our wholesale program so please stay tuned for updates. Reach out to our support team with questions.
Do you offer an ambassador program?
Yes! Are you passionate about skincare? As an Iridelle Ambassador, you’ll be the face of our brand, earning commission, getting exclusive products, and sharing the science of red light therapy with your community! Please apply here.



